Senior Director, Assay Services
Job Title: Sr. Director, Assay Services
Job Description
SeromYx is an assay services company enabling the discovery and development of safer and more effective vaccines and antibody therapeutics by our clients through antibody effector function profiling. Our technology platform combines biophysical and functional assays with machine learning, to understand how vaccines and antibodies interact with the immune system and to help predict therapeutic and clinical outcomes. Our work involves design and delivery of complex assay services, conducted under Good Clinical Lab Practice (GCLP), for biopharma, NGO, and governmental clients.
As we scale our organization for further growth, we are looking for an experienced and motivated Sr. Director, Assay Services who will help ensure that SeromYx achieves its business goals and delights its customers. Reporting to the CEO, this role will play a critical leadership role in managing and optimizing the efficiency, profitability, and scalability of our service business.
This position spans team management, client management and project management to ensure that laboratory projects, client contracts, resource utilization, and team development progress in support of the company’s growth. The ideal candidate is experienced at managing and coaching high-performing teams in a fast-paced, customer-centric environment, has strong bioanalytical assay experience, business acumen, and the ability to manage multiple high complexity projects simultaneously in an assay services organization.
Key Responsibilities
- Effectively lead scientific team
- Manage and mentor an experienced scientific team comprising Analytical Project
- Managers, laboratory scientists and computational biologists to achieve project goals.
- Promote a culture of performance, collaboration, and continuous improvement within the organization.
- Deeply understand project and laboratory workflows and propose and support efforts to enhance processes and systems.
- Manage individual development and performance goals and provide regular, ongoing, actionable feedback.
- Drive project delivery
- Design and deliver assay service projects on time and on budget.
- Manage, report on, and continuously improve revenue achievement, milestone tracking, on time delivery, resource allocation, project scheduling, capacity planning, and workflow optimization.
- Support drafting and coordination of Statements of Work (SOWs) and Study Reports.
- Drive business growth through client relationships and commercial focus
- Manage and cultivate relationships with clients so as to delight customers and earn repeat business.
- Contribute to winning new contracts by providing / coordinating technical commercial support.
- Support pricing strategy development, proposal review, and contract negotiation.
- Support identification of and outreach to new prospective clients and funding sources.
- Build and maintain positive, proactive and collaborative relationships across the Company.
Examples:
- Partner with VP, Research to ensure study plans and study reports meet highest scientific standards and to develop and refine technical delivery processes, and platform enhancements.
- Partner with CEO/CFO/Commercial/Operations to develop and manage budgets, pricing models, forecasts, and revenue reporting.
- Partner with Operations and QA to meet and enhance quality deliverables and ensure
- GCLP compliance requirements are met.
Skills
- Successful team leadership and team-building capabilities within an assay services business.
- Client management skills in winning/retaining business in an emerging technology area
- Direct experience with developing, implementing, and optimizing multiplex immunoassays, cellbased assays and biophysical assays – flow cytometry, Luminex, SPR assay experience preferred
- Strong understanding of laboratory workflows, quality systems, and regulatory environments (e.g. GCLP, GLP, ISO)
- Exceptional analytical, organizational, and communication skills
- Proficiency with business and project management tools (e.g. CRM, LIMS, Excel, Gantt charts).
- Experience with budgeting, pricing, and revenue reporting
- Familiarity with reporting requirements for US Government funding agencies highly desirable.
- Thrives in a high growth small company environment
Qualifications
- >5 years of progressive experience in technical and/or assay service operations, preferably within a CRO, CDMO or similar organization.
- >5 years experience managing and developing high performing scientific teams
- Demonstrated experience in successfully managing, delivering and completing technical and commercial projects.
- Experience developing and managing budgets, operational metrics, statements of work and client communications.
- Knowledge of therapeutic discovery and development workflows.
- Familiarity with antibody effector functions and Fc engineering is desirable.
- Master’s degree (Ph.D. preferred) in biology, immunology or related field.
Email resumes to: jobs@seromyx.com












