Privacy Policy

1. Who We Are

SeromYx Systems is a U.S.-based biotechnology company specializing in high-throughput immune profiling for vaccines, monoclonal antibodies, and immunotherapies. We process personal data as part of our business operations, client engagement, and online services.

2. How We Collect Your Personal Data

We collect personal data in the following ways:

Website Forms: When you submit an inquiry or request information through our site.

Direct Interaction: When you contact us by phone, email, or in person (e.g., at conferences).

Client and Vendor Relationships: To fulfill contracts and manage business relationships.

Cookies and Analytics: To analyze website usage, improve performance, and enhance user experience. (See our Cookie Policy for details.)

Third Parties: From collaborators, life sciences networks, or publicly available sources (e.g., publications, LinkedIn).

3. What Personal Data We Collect

Depending on how you interact with us, we may collect:

• Name, job title, company affiliation
• Email address, phone number, mailing address
• Inquiry content and communication history
• Website usage data (e.g., IP address, browser, referring site)
• Technical or business correspondence related to project work



We do not knowingly collect sensitive personal data. If you provide such data inadvertently, it will be deleted.

4. How We Use Your Personal Data

We use your data:

• To respond to inquiries or support requests
• To carry out contracts and deliver services
• To send relevant updates, marketing emails, or service notifications (you may opt out at anytime)
• For administrative and compliance purposes (e.g., recordkeeping, security)
• To improve our website, services, and communications

We rely on different legal bases depending on the purpose of the processing, including performance of a contract, legitimate interests, and, where required, your consent.

5. How We Store and Share Your Data

• Storage: We use secure cloud services (e.g., Microsoft, AWS) based in the U.S. and EU to store personal data. Limited hard-copy storage may also occur.
• Customer Relationship Tools: We use platforms such as HubSpot under contractual agreements that protect your data.
• IT and Security: Our IT support is provided by trusted vendors with appropriate security measures in place.

  Sharing: We do not sell or trade personal data. We only share data:

• With service providers who help us deliver our services (e.g., cloud platforms, IT support)
• When legally required (e.g., subpoenas or law enforcement)
• With regulators or investors only when necessary and with minimal data

6. Your Rights

Depending on your location (e.g., EU, UK, California, Japan, Australia), you may have rights to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion (the “right to be forgotten”)
• Restrict or object to processing
• Withdraw consent (where consent is the basis for processing)
• Request data portability

To exercise these rights, contact us using the details below. We may need to verify your identity. We will respond within one month unless an extension is required under applicable law.

7. Data Retention

We retain personal data only as long as needed to fulfill the purpose for which it was collected or to comply with legal, regulatory, or contractual obligations.

8. How to Contact Us

For questions, concerns, or to exercise your rights, contact:

Email: info@seromyx.com

Mailing Address: 299 Washington St. Suite D. Woburn, MA 01801

9. How to Complain



We encourage you to contact us first with any privacy concerns. If we are unable to resolve your issue, you have the right to file a complaint with your local data protection authority (e.g., the ICO in the UK or the appropriate U.S. state authority).

10. Changes to This Privacy Policy

We keep our Privacy Policy under regular review. Any updates will be posted to our website with a revised effective date. Where legally required, we will notify you directly or seek renewed consent.

Cookie Policy

Effective Date: 01 June 2025

This Cookie Policy explains how SeromYx (“we”, “us”, or “our”) uses cookies and similar technologies on our website (the “Site”). It describes what these technologies are, why we use them, and how you can manage your preferences. For information about how we collect, use, and protect personal data, please refer to our Privacy Policy.

What Are Cookies?



Cookies are small text files stored on your browser or device when you visit a website. They help the site remember your preferences (like language or location) and support functionality such as login or analytics. Cookies may be set by the website you're visiting (first-party cookies) or by third-party services (third-party cookies).

Types of Cookies We Use

Google Analytics Opt-Out

To stop your data from being used by Google Analytics, you can install Google’s browser add-on.

Cookies in Specific Jurisdictions

If you are located in the EEA, UK, or Switzerland, we will request your consent before using non-essential cookies. You can adjust your preferences at any time via the cookie settings panel (if present) or by contacting us.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Please revisit this page periodically for the latest information.



Last updated: 22 May 2025